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The design pictured represents our Classic (medium) size.
Adjusting the size will increase or decrease the number of flowers, foliage, wrapping, and vase size accordingly.
Our florists will style every arrangement carefully to reflect the size and design you select.
Looking for a specific budget? Contact our store directly, and our friendly team will be happy to accommodate your request.
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Flower and foliage types, colours, and sundries (such as wraps, vases, or ribbons) may vary due to seasonality and availability.
No single flower variety can be guaranteed; however, we will always create a design that matches the overall style and value of your chosen arrangement.
If a significant substitution is required that changes the intended aesthetic of your design, we will contact you to discuss options.
Some flowers may arrive in bud form, allowing for a longer vase life and the joy of watching them bloom.
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All orders are delivered with a fresh water source and flower care instructions.
To help your blooms last, please follow the provided care guide.
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If you experience any issues (e.g. missing items, damaged blooms, or incorrect delivery), please contact us directly.
Our team will review each case and, where appropriate, arrange a refund, replacement, or alternative solution.
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We do not guarantee exact delivery times, except for funerals, where confirmed times will be honoured.
While we will always make our best efforts to meet requested timeframes, we recommend placing orders for AM or PM delivery.
If the recipient is unavailable, the order may be left in a safe location and a photo will be taken as proof of delivery.
Please ensure all delivery details (name, address, phone number) are correct, as we cannot accept responsibility for delays caused by incomplete or incorrect information.
During peak periods (e.g. Valentine’s Day, Mother’s Day, Christmas), high demand may affect delivery schedules — we appreciate your understanding.